1. Introduction
Orbit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing intelligence platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Business information (company name, website)
- Payment information (processed securely through third-party providers)
2.2 Information from Third-Party Integrations
When you connect third-party services to Orbit, we collect:
- Google Ads: Campaign data, ad performance metrics, account information
- Meta Ads: Ad account data, campaign metrics, audience insights
- TikTok Ads: Campaign performance, ad creative data, analytics
- Google Analytics: Website traffic data, user behavior metrics
- Shopify: Sales data, product information, customer analytics
- Stripe: Transaction data, revenue metrics
2.3 Automatically Collected Information
- Usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide and maintain our services
- Generate AI-powered insights and recommendations
- Aggregate and analyze marketing performance data
- Process payments and manage subscriptions
- Send service updates and marketing communications (with your consent)
- Improve our platform and develop new features
- Detect and prevent fraud or security issues
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
- AI Services: OpenAI and Anthropic for AI-powered analysis (data is processed securely and not used for model training)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Platform Permissions
When you connect third-party platforms, you grant Orbit permission to access your data through their APIs. We only request the minimum permissions necessary to provide our services. You can revoke these permissions at any time through your Orbit account settings or directly through the third-party platform.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us or deleting your account.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Revoke third-party integrations
9. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
10. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@orbitllm.com